Privacy notice
Who we are
ROCKnWOOL is operated by ADEL INVEST LIMITED, Hong Kong (business registration number 77111088). For anything about your personal data, write to hello@agent.rocknwool.com.
What we receive from you
When you email us, or use the request form on this site, we receive what you choose to send: your name, company, work email address and your message. The form opens your own email app, so nothing you type is stored on this website.
What the website collects
This site sets no cookies and runs no analytics. It is hosted on Cloudflare, which processes your IP address and basic request details to deliver and protect the site. Fonts are loaded from Google Fonts, which receives your IP address when the page loads.
Why we use your data
We use your details to answer your request and prepare a proposal. We do this because you asked us to, and because we have a legitimate interest in responding to business enquiries.
Who sees it
Your message is handled by our team and stored with our email providers, Google Workspace and AgentMail. We do not sell personal data or share it for advertising. Your data may be processed outside your own country, including in Hong Kong, the European Union and the United States.
How long we keep it
We keep enquiry emails for up to 24 months after our last contact with you, or for the length of our business relationship if you become a client.
Your rights
You can ask us for a copy of your data, ask us to correct or delete it, or object to how we use it. Email us and we will reply within 30 days. If you are in the EU or the UK, you can also complain to your local data protection authority.